Showing posts with label Communication. Show all posts
Showing posts with label Communication. Show all posts

Thursday, October 13, 2016

#HowEyeSeeIt is short-sighted

The Foundation Fighting Blindness fundraising is not supportive of the community

By Christina Clift
Christina Clift
#Howeyeseeit is a fundraising campaign launched this summer by the Foundation Fighting Blindness that challenges sighted individuals to blindfold themselves and perform everyday tasks like tying their shoes, taking their children to the park, cooking and counting money.  According to the Foundation’s website the campaign raised $100,000.00 which will be used to continue to search and develop a cure for retinal diseases such as Retinitis Pigmentosa.  However, I believe that the good done by raising this money was outweighed by the long term damage and harm done to the Blind community.  

The fundraising campaign has also outraged thousands of individuals who are blind across the United States.  In Fact, the National Federation of the Blind launched its counter-campaign by having its members post videos doing everyday tasks and thus demonstrating their skills and competence as  individuals who are blind to live their own lives.


Blind student training in long-cane technique with an eyeshade

So what was wrong with the Foundation Fighting Blindness #Howeyeseeit campaign?  This campaign reinforced beliefs by many that being blind is something to fear, that people who are blind lives would be full of misery, frustration and that individuals who are blind require assistance to perform menial everyday tasks like fixing meals.  The resulting videos starring blindfolded individuals played to the long held stereotypes which exist in society and the videos were often viewed with humor, derision and pity.  


The videos promote the misconceptions of the general public about being blind and lead to lower expectations of people who are blind.  On their website the Foundation states that more than 58 million people participated in the campaign and that is 58 million people who did not see individuals who are blind portrayed as intelligent, independent, or capable. 

Before coming to work at the Memphis Center for Independent Living (MCIL) and joining the National Federation of the Blind (NFB) I used to believe that activities like this were okay, but I now know what harm imitation can do.  There has been a lot of research done on these types of simulations. A blindfold simulation by a sighted person will never be accurate.  Arielle Silverman conducted blindness simulations as part of her research for her Ph.D. program at the University of Colorado. Several individuals were blindfolded, while several were not. The individuals that were blindfolded left the activity with the perception that
individuals who are blind are less able to hold down basic professional jobs and were less able to live independently. This simulation did absolutely no good for those with visual impairments.

“Blindfolding yourself is not much like living with blindness,” Ms. Silverman said. “When people develop permanent blindness, they get used to it. Research shows that most people who develop disabilities eventually adjust. The fear, frustration and distress go away over time. It is just part of the human condition to adapt to any new circumstance. Further, when people become blind, they learn techniques and adopt tools, such as the white cane, that give them independence.” 


Simulation does not help sighted individuals adjust to a real disability. I will say that there are a few occasions, that disability can be productively simulated, but they require lots of thought and planning to carry out appropriately.

Some people might also want to compare the #Howeyeseeit  videos to the Ice Bucket challenge that was done to raise money for individuals with ALS.  The distinct difference between these two social media campaigns is that individuals participating in the ice bucket challenge were not acting like they had ALS. Furthermore, it did not demean the capabilities of people with ALS or create a sense of fear about living with the disease.

"The  National Federation of the Blind is deeply concerned that the #HowEyeSeeIt challenge, as currently structured, will do lasting harm to the ability of millions of Blind Americans to live the lives we want,” said Mark A. Riccobono, President of the National Federation of the Blind in September.  “In encouraging people who are not blind to don blindfolds and make videos of themselves attempting everyday tasks, this campaign perpetuates the fears, misconceptions, and low expectations that society has about blindness by giving those who take the challenge or view the videos an inaccurate understanding of the lived experience of Blind people."


"In particular," continues Mr. Riccobono, "suggesting that it is difficult or impossible for blind parents to care for their children is false and irresponsible. As a blind father of three children who also happens to be married to a blind person, I can say unequivocally that, with non-visual techniques, we can, and do, capably parent thriving children every day. Yet children have been removed from the custody of blind parents solely because of misconceptions about their ability to care for them, without any actual proof of abuse or neglect, and the #HowEyeSeeIt campaign threatens to worsen this already grave problem. This is only one example of how this campaign will harm the chances of Blind people, including board members and supporters of the Foundation Fighting Blindness, to live productive and happy lives.”


Christina Clift
"To be clear, we have no quarrel with the Foundation Fighting Blindness or the medical research that it seeks to fund," said Mark Riccobono. "However, we believe that this particular method of gathering support will harm the very people whom the Foundation Fighting Blindness and the National Federation of the Blind, in different but complementary ways, seek to help. I and other members of the National Federation of the Blind have told the Foundation Fighting Blindness that the perpetuation of misconceptions about, and by extension discrimination against, the Blind is unacceptable, but so far we have been ignored. We therefore demand that the Foundation Fighting Blindness stop filling its coffers by spreading misconceptions  and jeopardizing the dreams and aspirations of Blind people."

I believe that the Foundation Fighting Blindness should highlight the strengths, abilities, showcase stories of successful Blind individuals, and discuss the required training and non-visual techniques used in everyday life.  People who are blind use assistive technology like money identifiers to count their money, they use non visual techniques to cook meals, and use adaptive techniques like putting bells on the shoes of their children to help track where they are.  They learn to use a white cane for independent mobility, braille to read and write with, screen reading software to access their e-mail and computer, and are able to safely raise healthy, happy children.  This method would not use fear of being blind to raise money and would educate the public simultaneously.

The Foundation Fighting Blindness placed on their website the following statement:

We acknowledge and are sensitive to the concerns expressed by the  National Federation of the Blind that the challenge activity may have reinforced unfounded and negative stereotypes about blind people. The purpose of the blindfold experience was to increase participants’ appreciation for two things: the gift of sight and the skills and strengths of their family members, co-workers, friends and neighbors who live  their lives productively with low or no vision.


I do not view my sight as a gift.  You can either see or not.  You don’t receive sight for Christmas or birthday, you don’t lose it for bad behavior, and it’s not the characteristic that defines me or my future, it’s merely a characteristic of who I am.  To call it a gift implies that being able to see is something special.  Yes, I appreciate the remaining vision that I have, but I will be okay if I lose it.

On October 15, 2016 the Foundation Fighting Blindness will hold its annual Vision Walk in Memphis.  It is my hope that people who are blind, their families, community organizations, and sighted peers will turn out and tell them to stop this campaign.  Other ways you can help is by posting a video countering these negative stereotypes, donating to organizations like MCIL or the NFB, and by educating yourself by talking to a person who is blind in your community.

EDITOR’S NOTE:
The Memphis Center for Independent Living believes the in using “people first” language. Often you will note in this article “the Blind” and "Blind people" are used in an apparent contradiction to the strict person-first ideal. MCIL recognizes cultural exceptions to the people first guide. You may be familiar with "Deaf" with a capital D used by most people who are deaf. The capital “D” denotes a cultural identity surrounding a signed language and a set of cultural norms separate from the mainstream local culture. People who are deaf who capitalize the D see their deafness as more than just a physiological state, also as an identity. The same applies for people who are deaf-blind and for some people who are blind who, while sharing a language in common with the mainstream, may feel necessary assert a specific community identity.

Thursday, September 22, 2016

Communication in Court

Get the publication that details access to state courts


Today the Justice Department issued a new publication, “Language Access in State Courts,” that provides an overview of the importance of legal requirements for, and accomplishments in, providing language access services in state courts across the country.                                                                                   
Please click here to read the publication and share it with your colleagues.

The report – published by the Civil Rights Division’s Federal Coordination and Compliance Section – covers several key areas related to language access in state courts, including:
The publication also provides different sets of resources, including examples of the Justice Department’s enforcement and technical assistance work along with other materials.
The Civil Rights Division has committed to a Courts Language Access Initiative to focus on the implementation of language access requirements and best practices in courts.  Despite the significant progress that we have achieved, however, the challenge of providing meaningful language access in state courts demands that we continue to modernize, innovate, and keep pace with the evolving demographics of our country.

We hope you find this publication useful as you encounter these challenges in your communities in the months and years ahead.  At the Department of Justice, we look forward to advancing the mission of equal access to state courts by forging dynamic partnerships with all stakeholders, by removing language access barriers, and by celebrating the diversity of our people that has always defined the resiliency and strength of our nation.

Friday, March 4, 2016

Analysis of the MCIL Federal Report

Each year MCIL submits a federal "704" report

By Tim Wheat

The Memphis Center for Independent Living’s federal 704 Report does not have a wide reach outside our federal funders and state network, but it can say a lot about our Center. Following is my analysis of the major areas in the 704 report.

Subpart A deals with Administrative data and is a breakdown of where the money comes from. This reporting year the MCIL overall income is down .06% from the 2014 total. This fall is mostly due to the end of the Urban Institute survey. The donations total is also down, but revenue from other resources is up.
The Total Income graph shows a .06% fall from 2014 this year. MCIL income grew from 2012 to 2014.The Total Income graph shows a .06% fall from 2014 this year. MCIL income grew from 2012 to 2014.

MCIL will report an overall drop in consumers this year in the federal report. From a high of 394 in 2013 to 360 last year and 309 for this reporting period.
From a high of 394 in 2013 to 360 last year and 309 for this reporting period.

However; over this same period of time, MCIL has shown a steady rise in New Consumers served in the reporting period and a decline in “carry over” consumers from year-to-year.

The decline in “carryover consumers” is a healthy decline. It shows that staff are beginning a Consumer Service Record (CSR) with a consumer and assisting them followed by closing the CSR. Some of our CSRs go back a long way, but the staff is working to only keep open records on people who are actively working on a goal.
Looking back at the past 704 reports shows that MCIL has progressively improved the number of consumers closed with completed goals. Looking back at the past 704 reports shows that MCIL has progressively improved the number of consumers closed with completed goals.

MCIL is reporting a .05% decline in Information and Referral over the past year and only 209 fewer than 2012. This mild decrease may be a result of updated address list.
MCIL is reporting a .05% decline in Information and Referral over the past year and only 209 fewer than 2012.Looking at just this year’s report, the 704 can provide a snapshot MCIL consumers. This year’s report shows a steady increase from our outreach efforts and an increase in the number of people served that do not fall into the major demographics of African American and Caucasian.

The pie chart shows 76.4% African American; 19.7% Caucasian; 1.3% Hispanic/Latino; 0.32% Asian. The 2012 report showed 98% of MCIL consumers were in the two major demographics, this year African American and Caucasian consumers make up 96% of the consumers.
The pie chart shows 76.4% African American; 19.7% Caucasian; 1.3% Hispanic/Latino; 0.32% Asian.

Likewise, this reporting period shows that MCIL served a variety of people with disabilities. The largest category served was physical disability, 40%. Multiple disabilities includes consumers who state more than one disability and could include any combination of types of disabilities. More than one quarter of MCIL consumers reported multiple disabilities. Vision with nearly 14%, cognitive at 11% and the other categories had less than 10%. 
40% had physical disabilities, vision with nearly 14%, cognitive at 11% and the other categories had less than 10%.

Our 704 report will also show that MCIL serves mostly people who live in Shelby County. Our outreach has been successful, and MCIL will report we serve people with disabilities from De Soto and Marshall Counties in Mississippi; Crittenden County in Arkansas as well as Tipton and Fayette Counties in Tennessee.
Read the Federal MCIL "704" Report

Tuesday, January 6, 2015

Caremark Offers Talking Prescription Labels, Braille, Large Print

New service expands CVS Health’s offerings to the blind community


The Memphis Public Library
Congratulations CVS Health! Today the largest integrated pharmacy company in the United States announced that it is now providing talking, braille and large print prescription labels through its mail service company (Caremark) to blind and visually impaired members. [Jump to Press Release below] Caremark is offering the accessible labels through Envision America’s ScripAbility system. Members can order the new labels by calling their Caremark call center number. Caremark’s general Customer Care toll-free number is 1-800-552-8159. Envision America can be reached at 800-890-1180.

In developing its accessible prescription label program CVS Health engaged in Structured Negotiations with the American Council of the Blind and several blind Caremark members. The Law Office of Lainey Feingold and Linda Dardarian of the Oakland civil rights firm of Goldstein, Borgen, Dardarian & Ho worked on the initiative with the Claimants and CVS Health.

CVS Health Offers Talking, Braille and Large Print Prescription Labels Through its Mail Service Pharmacy for Individuals with Vision Impairments

Woonsocket, Rhode Island (January 5, 2015) – CVS Health (NYSE: CVS) announced today that it now offers the ScripAbility prescription accessibility system through its mail service pharmacy to CVS/caremark members who are blind or visually impaired. The system includes ScripTalk talking prescription labels as well as braille and large print labels. In March of this year, the company announced that ScripTalk talking labels were available from CVS/pharmacy for prescriptions ordered for home delivery through its online pharmacy, CVS.com. Today’s announcement further expands CVS Health’s offerings to its blind and visually impaired customers and members.

The ScripTalk talking labels provide a safe and convenient way to access information on prescription labels for individuals who cannot read standard print. The ScripTalk labels are free to CVS/caremark members who are blind or visually impaired. Members can also obtain a free ScripTalk reader from Envision America that will enable them to listen to the information on the ScripTalk label.

We are pleased to further demonstrate our commitment to providing our visually impaired members and patients with enhanced support, by offering them the ScripTalk service through our mail service pharmacy. Ensuring all of our members have access to important information about their prescriptions is in keeping with our purpose of helping people on their path to better health.
Jon Roberts, President of CVS/caremark, the pharmacy benefit management business of CVS Health

Today’s announcement is the result of collaboration between CVS Health, the American Council of the Blind (ACB), and several CVS/caremark members. ACB President Kim Charlson praised the new initiative:

Access to prescription label information through audio, large print or braille is essential for the safety and independence of customers who are blind or visually impaired. We commend CVS Health on its efforts in this important area, and for their leadership role within the industry to more effectively serve their customers with visual impairments.
Kim Charlson, ACB President

Members can request a product from the ScripAbility suite by contacting Caremark’s call center.

About CVS Health

CVS Health is dedicated to helping people on their path to better health as the largest integrated pharmacy company in the United States. Through the Company’s 7,800 retail pharmacies, more than 900 walk-in medical clinics, a leading pharmacy benefit manager serving approximately 65 million plan members, and expanding specialty pharmacy services, the Company enables people, businesses and communities to manage health in more affordable, effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about CVS Health at http://info.cvshealth.com/.

About the American Council of the Blind (ACB)

The American Council of the Blind is a national consumer-based advocacy organization working on behalf of blind and visually impaired Americans throughout the country with members organized through seventy state and special interest affiliates. ACB is dedicated to improving the quality of life, equality of opportunity and independence of all people who have visual impairments. Its members and affiliated organizations have a long history of commitment to the advancement of policies and programs which will enhance independence for people who are blind and visually impaired. More information about ACB can be found by visiting www.acb.org.

Wednesday, October 29, 2014

Communication Tips

For talking to people with disabilities

  1. Speak directly to a person with a disability, not through his or her companion. This applies whether the person has a physical disability, mental disability or is blind or deaf and uses an interpreter.

  1. Always offer to shake hands. Extend common courtesies to people with disabilities, as you would to anyone else. Shake hands and/or give them your business card. If the person cannot shake your hand or grasp your card, they will tell you. However, do make the attempt, it shows respect.

  1. Always identify yourself and others with you when speaking to someone who is blind. Make sure to say good bye or let them know you are leaving when speaking to someone who is blind.

  1. If you offer assistance to a person with a disability, wait until your offer is accepted before you help and let them instruct you on how to help them.

  1. Treat adults as adults. Do not patronize or treat people with disabilities as children. Presume Competence!

  1. Do not lean against or hang on a person's wheelchair. My wheelchair is not a wall or coffee table to be used as a footrest or perch!

  1. Listen attentively and let the person with the disability finish before you speak. If the person has a speech impairment and you are having trouble understanding what he or she is saying, ask the person to repeat rather than pretend you understand.

  1. Place yourself at eye level when speaking with someone using a, wheelchair. Grab a chair or kneel, it really makes communication easier!

  1. Tap a person who is deaf on the shoulder or wave your hand to get their attention, do not put your hand in front of your mouth when speaking.

  1. Relax; don't be embarrassed if you use common language that could relate to disability. I don't roll to work, I walk and my friend who is blind doesn't feel a document but will read it!

Respect NOT Political Correctness; the Platinum Rule says Treat others the way They want to be treated.

From The Ten Commandments Video. Produced by Irene M. Ward & Associates