Schedule and Route changes presented for customer comments.On Monday, October 19, MATA held a public meeting for bus riders to make comments on route and schedule changes. MATA was pleased with their new format of informing customers of changes to routes and times. Allison Burton welcomed everyone to the forum and explained where information was about the service changes.
Ms. Burton said that there would be minor changes to 28 weekday routes and some additional changes to Saturday and Sunday service. Riders could make comments on the web, in writing on cards MATA had at the meeting and to a court reporter so customers could have their comments transcribed. Bennett Foster of the Memphis Bus Riders Union asked that the comments be posted on the MATA website.
John Lanchaster of MATA said that none of the changes met the MATA definition of significant changes and did not discriminate against poor and minority populations. The public may make comments anytime on the web: