Friday, January 31, 2025

Notice from the Administration for Community Living

 

Thursday, January 23, 2025

MATA Stakeholders Advisory Council

Why Memphis Needs the MATA Stakeholders Advisory Council

Operator stands at the door of a MATA vehicle

Public transit is the lifeblood of a thriving city, connecting people to jobs, schools, healthcare, and essential services. For Memphis, the Memphis Area Transit Authority (MATA) is more than just buses and trolleys—it’s a critical component of daily life for thousands of residents. Yet, like many transit systems across the country, MATA faces challenges in meeting the diverse needs of its riders, operators, and the broader community. That’s why the proposed creation of the MATA Stakeholders Advisory Council (MATA SAC) is such an exciting and necessary step forward.

A Voice for the Community
The MATA SAC is designed to bring together a diverse group of voices: bus operators, mechanics, daily riders, and community advocates. By doing so, it ensures that decisions about public transit are informed by those who rely on and operate it daily. This inclusive approach fosters collaboration and provides a platform for meaningful dialogue between MATA management, the Board of Commissioners, and the community.

Too often, public transit decisions are made without fully understanding the on-the-ground realities faced by riders and operators. The MATA SAC aims to change that by prioritizing transparency and creating a direct line of communication for addressing immediate service issues and planning for long-term improvements. This is more critical for the current MATA Board of Commissioners because the one thing the public knows about the Commissioners is that most of them do not ride the bus. 

MATA operator stands by a bus

Building Trust and Accountability
For years, trust between MATA and its stakeholders has been strained by service delays, accessibility challenges, and other systemic issues. The formation of the MATA SAC represents a proactive effort to rebuild that trust. By allowing SAC representatives to present recommendations and ask questions at MATA Board meetings, the council empowers community members to hold decision-makers accountable and to contribute to shaping the future of public transit in Memphis. This is an important value that the recent TransPro report has implied and the new Board has seemed to embrace. 

Immediate and Long-Term Impact
One of the council’s primary goals is to address immediate service issues that affect riders daily. From scheduling and route planning to maintenance and accessibility, the MATA SAC will provide actionable insights and recommendations to improve the rider experience. Over time, the council will also focus on long-term strategic planning, ensuring that MATA evolves to meet the growing needs of Memphis’ diverse population.

Support for the MATA SAC is about equity, accessibility, and opportunity. Reliable public transit is essential for reducing economic disparities, empowering individuals with disabilities, and fostering a more connected community. Advocacy groups like Disability Connection Midsouth and Better Transit for a Better Memphis (BTBM) recognize that the MATA SAC has the potential to drive transformative change by amplifying the voices of those most impacted by transit decisions.

Join the Movement
The MATA SAC is a movement toward a more inclusive and responsive transit system. By involving operators, riders, and advocates, the council will help MATA deliver on its promise of providing equitable, accessible, and reliable transportation for all Memphians.

We urge residents, businesses, and community organizations to support the creation and growth of the MATA Stakeholders Advisory Council. Together, we can build a public transit system that works for everyone and ensures that Memphis remains a city on the move.

A MATA bus with ramp deployed