MATA SUV Parking Illegally

A Disheartening Incident: When MATA Vehicles Misuse Accessible Parking

At Disability Connection Midsouth, we believe in advocating for the rights and dignity of our community members. A core part of that advocacy involves ensuring that public spaces are truly accessible for everyone. Recently, we were confronted with a frustrating example of this need when a MATA-branded vehicle was found misusing accessible parking.

Accessible parking spaces are not a convenience; they are a vital resource. These spaces, along with their crucial access aisles, are legally designated for individuals with disabilities who have the required placards or license plates. They provide a safe and practical way for people with mobility challenges to get in and out of their vehicles and access the places they need to go, especially in the sweltering Memphis heat.

On Wednesday, August 13th, at a Kroger on Union Avenue, a MATA-branded SUV was observed parked illegally. Not only was the vehicle in a designated accessible spot, but it was also angled in such a way that it blocked the access aisle, a critical area for people who need extra space to deploy a ramp or maneuver a wheelchair.

This incident is particularly disheartening because it involves a public transit authority that is meant to serve the community. The misuse of these spaces by MATA staff shows a profound lack of awareness and respect for the very community they are supposed to serve. It undermines the trust we place in our public agencies to uphold the law and model respectful behavior.

It is important to remember that most drivers do the right thing and park appropriately. But one incident like this can make it hard to advocate for public transit when we see examples of what appears to be a lack of basic consideration for community needs.

We have reached out to MATA's Acting CEO, John Lewis, to request an investigation and to suggest a path forward. Our hope is that this incident can be used as a teaching moment, prompting MATA to provide retraining for its staff on their responsibilities to the community.

This isn't about one parking ticket; it's about a broader responsibility to create an inclusive and respectful society. We will continue to hold our public institutions accountable and fight for a Midsouth where everyone can move freely and safely.

If you witness similar violations, please document the time, date, location, and vehicle information. You can report these issues to the property owner or local law enforcement. For questions or to learn more about accessible parking, contact us at Disability Connection Midsouth.

Parking Problems Again?

Memphis issues with the accessible parking aisle.

By Sandi Klink

I don’t understand why people in 2023 can’t read parking signs or acknowledge that the crossed lines next to the parking spot mean DON’T PARK HERE!

Even before the Americans with Disabilities Act passed into law in 1990, accessible parking was a convenience needed by many seniors and people with mobility issues. “Handicapped parking” has been clearly marked and fine amounts have been posted for anywhere from $20 to $200 depending on the location but who enforces the fines? NO ONE! 

Security guards in most parking lots don’t enforce and allow people to park in access aisles daily. Many officers don’t even understand what an access aisle is! 

Just as a reminder, an access aisle provides clearance for an individual with a mobility aid to get in and out of their vehicle. For instance, I use a power wheelchair and an accessible van. The ramp deploys from under the floor after the ramp door has opened. It extends into the access aisle several feet and then I must have room to get off the ramp at the bottom, at least another 3 feet to turn. 

I am a very independent woman and am most often shopping, making presentations, attending church, town halls, etc. by myself. If I can find a van parking spot with appropriate access, I will park. But often of late I have exited my errand or work event to find that the access aisle is now full of a car. 

I do understand the frustration of needing close parking and not finding any, but denying access to someone else, making them wait for the car to move or going to shops or offices nearby to see if anyone knows who parked in the access aisle is more than likely to cause some flared tempers and inappropriate responses. 

Sometimes I have a family member or coworker who rides with me and can pull the van out and let the ramp out for me but not often. What would you do if your independent mother or grandmother were in a similar spot?

Not only old people, like me, use accessible parking spaces. There are lots of parents with growing children with disabilities who use wheelchairs and need the extra room for Mom or Dad to help them transfer out of the car without worrying about someone whipping a little car into that spot. 

One in four people in our area are people with some type of disability. Not all need an accessible parking space, but those of us who do should have that right. We should expect our rights to live, work and play and yes park to be observed and if not we must find ways to remind others that violating my civil rights may result in civil disobedience…