MATA corrects 30-minute window mistake

MACCD Transportation Summit highlights correct information about MATAplus

At the Memphis Advisory Council for Citizens with Disabilities Transportation Summit, MATA announced that the thirty-minute window follows the scheduled pick-up time. Anthony Amos of MATA referred to the new Rider’s Guide that is online that corrects the previous misinformation that there was a thirty-minute window before and a thirty-minute window after the scheduled time.

The Memphis Center for Independent Living had noted that the misinformation in the previous Rider’s Guide was confusing and preventing people with disabilities from understanding and using the system. This past December, MCIL had a blog article about the misinformation in the Rider’s Guide. Read Stephen Tennial’s piece: https://mciljournal.blogspot.com/2019/12/the-mata-30-minute-window.html

Now the guide reads:

Customers must be ready to depart at any time during the thirty (30) minute window which starts after your scheduled pick up time.

The MACCD event at the Memphis Public Library was lightly attended and began with a presentation from MATA and included Shelby County Mayor Lee Harris pitching for MACCD to support a $10,000,000.00 County investment in public transportation. There were a dozen people at the event that was set up for about 120 people. The sponsors of the event did not seem to attend and there were no vendors.
MATA began a new functional certification method last year. Mr. Amos said that they are also using the functional assessment for recertifications but hope that they will not face a wave of certifications at their paratransit assessment center. He said that at one point, MATA had nine-thousand people certified for MATAplus.

Social Security Launches New Campaign to Fight Scammers

News Release SOCIAL SECURITY

The Social Security Administration launched a new Public Service Announcement (PSA) campaign to continue warning people about the ongoing nationwide telephone impersonation scheme.  The PSAs feature a message from Social Security Commissioner Andrew Saul.  Social Security and its Office of the Inspector General (OIG) continue to receive reports about fraudulent phone calls from people falsely claiming to be Social Security employees.  The scammers mislead victims into making cash or gift card payments for help with purported identity theft, or to avoid arrest for bogus Social Security number problems.
 

“I want every American to know that if a suspicious caller states there is a problem with their Social Security number or account, they should hang up and never give the caller money or personal information.  People should then go online to oig.ssa.gov to report the scam call to Social Security,” said Commissioner Saul.

People should also be on the lookout for a new version of this scam.  Fraudsters are now emailing fake documents in attempts to get people to comply with their demands.  Victims have received emails with attached letters and reports that appear to be from Social Security or the OIG.  The letters may use official letterhead and government jargon to convince victims they are legitimate; they may also contain misspellings and grammar mistakes.

The new PSA addressing the telephone impersonation scheme is available online at: www.youtube.com/socialsecurity
 
Social Security employees do occasionally contact people--generally those who have ongoing business with the agency--by telephone for business purposes.  However, Social Security employees will never threaten a person, or promise a Social Security benefit approval, or increase, in exchange for information or money.  In those cases, the call is fraudulent and people should just hang up.

Generally, the agency mainly calls people who have recently applied for a Social Security benefit, someone who is already receiving payments and requires an update to their record, or a person who has requested a phone call from the agency.  If a person is not in one of these situations, they normally would not receive a call from the agency.

Social Security will not:

• Tell you that your Social Security number has been suspended.
• Contact you to demand an immediate payment.
• Ask you for credit or debit card numbers over the phone.
• Require a specific means of debt repayment, like a prepaid debit card, a retail gift card, or cash.
• Demand that you pay a Social Security debt without the ability to appeal the amount you owe.
• Promise a Social Security benefit approval, or increase, in exchange for information or money.
  

If there is a problem with a person’s Social Security number or record, in most cases Social Security will mail a letter.  If a person needs to submit payments to Social Security, the agency will send a letter with instructions and payment options.  People should never provide information or payment over the phone or Internet unless they are certain of who is receiving it.

Victory for Caregivers

New law expands the right to information

By Christina Clift
On June 6, 2019 A new state regulation went into effect that aims to help Tennessee's hospitals to integrate family caregivers into their loved ones’ medical records.  This only makes sense, since according to The Tennessee AARP, sixty percent of Tennesseans 45 and older are currently providing unpaid care for a loved one.  That’s nearly one million people that are caregivers for a family member. 

The Caregiver Advise, Record, Enable, or CARE, Act requires hospitals to inform family caregivers when their loved ones have been discharged from the hospital.

“The CARE Act is designed to improve communication and coordination between medical facilities and caregivers,” said Kim Daugherty, Executive Director of the Aging Commission of the Mid-South, “and is a step forward for improving healthcare in our state.”

In 2015, a telephone survey found more than 80 percent of registered voters in the state, age 45 and older, supported the CARE Act. In addition to household chores, family caregivers increasingly are performing medical and nursing tasks, such as managing multiple medications, administering injections and using special equipment. 

But despite that, these family caregivers were not kept informed on changes in their loved ones care by hospital staff.  This legislation removes barriers and facilitates communication by mandating that all Tennessee hospitals must comply with a patient's wish to give updates about their healthcare to designated individuals.

The Tennessee AARP, the state Department of Health and the Hospital Association of Tennessee worked to craft the regulation.  Similar CARE Act provisions have either been adopted or are under consideration in 40 states.  The CARE act provides for:

    The name of the family caregiver to be documented in a patient’s medical record upon being admitted to a hospital.

    The family caregiver is notified when a loved one is to be discharged to another facility or returning home.

    The facility must provide an explanation and live instruction of the medical tasks that need to be done for that patient.

With the passage of the CARE Act, caregivers will be more informed on how they can help their loved one and know when and where they are being discharged.  The enactment of this regulation puts even more control in the patients hands and gives them a stronger voice on who is involved with their care.

CAPTIONING HARVARD’S ONLINE CONTENT?

The National Association of the Deaf, Disability Rights Education and Defense Fund, Disability Law Center, Civil Rights Education and Enforcement Center, and the law firm of Cohen Milstein Sellers & Toll provide the following Notice.  A version of this notice that includes video in American Sign Language is available at www.harvardcaptioningsettlement.com.  We respectfully request that you post or link to this notice on your website. 

NOTICE OF PROPOSED SETTLEMENT OF CLASS ACTION LAWSUIT

ATTENTION: ALL PEOPLE WHO ARE DEAF OR HARD OF HEARING WHO WANT CAPTIONING OF HARVARD’S ONLINE CONTENT

 

If you are deaf or hard of hearing and have tried to access or would like to access Harvard’s online video content with captions or to access Harvard’s online audio content with a transcript, you may be a member of the proposed Settlement Class affected by this lawsuit. The Settlement Class in this case does not include students of Harvard University.  This is a court-authorized notice.

PLEASE READ THIS NOTICE CAREFULLY. YOUR RIGHTS MAY
BE AFFECTED BY LEGAL PROCEEDINGS IN THIS CASE.

NOTICE OF CLASS ACTION

The purpose of this notice is to inform you of a proposed settlement in a pending class action lawsuit brought by the National Association of the Deaf (“NAD”) and three Deaf plaintiffs on behalf of deaf and hard of hearing individuals against President and Fellows of Harvard College (“Harvard”).  The case is titled National Association of the Deaf v. Harvard University and the President and Fellows of Harvard College, No. 3:15-cv-30023-KAR, and is pending in the United States District Court for the District of Massachusetts.  The proposed class action settlement (“Settlement”) is set forth in a proposed Consent Decree, which must be approved by the United States District Court. 

BACKGROUND

This lawsuit alleges that Harvard violated the Americans with Disabilities Act and the Rehabilitation Act by failing to provide captioning for its publicly available online content. Plaintiffs and other deaf and hard of hearing individuals alleged that they attempted to access Harvard’s publicly available online content but were unable to do so because it did not have captions or had inaccurate captions.  

 

This is a class action. In a class action, one or more people or organizations, called Class Representatives (in this case the National Association of the Deaf, C. Wayne Dore, Christy Smith, and Lee Nettles (“Plaintiffs”)), sue on behalf of people who have similar legal claims. All of these people are a Class or Class Members. One court resolves the issues for all Class Members. United States Magistrate Judge Katherine A. Robertson is in charge of this class action.

 

The Court did not decide in favor of either Plaintiffs or Harvard in this case. Instead, both sides agreed to a settlement. That way, they avoid the cost, delay, and uncertainty of a trial. The settlement provides benefits that go to the Class Members. The Class Representatives and Class Counsel (the attorneys appointed by the Court to represent the Class) think the proposed settlement is in the best interests of the Class Members, taking into account the benefits of the settlement, the risks of continued litigation, and the delay in obtaining relief for the Class if the litigation continues.

 

THE SETTLEMENT CLASS

 

The Settlement Class includes all persons (other than students of Harvard University) who, at any time between February 11, 2013 and the date of preliminary approval of this settlement, have claimed or could have claimed to assert a right under Title III of the ADA, Section 504 of the Rehabilitation Act, and/or other federal, state or local statutes or regulations that set forth standards or

obligations coterminous with or equivalent to Title III of the Americans with Disabilities Act or any of the rules or regulations promulgated thereunder, alleging that they are deaf or hard of hearing and that Harvard has failed to make accessible to persons who are deaf or hard of hearing online content posted and available for the general public that is produced, created, hosted, linked to, or embedded by Harvard.

SUMMARY OF THE PROPOSED SETTLEMENT

The following is a summary of certain provisions of the Settlement.  The complete Settlement, set forth in the proposed Consent Decree, is available as set forth below.

 

The Settlement requires Harvard to caption its online content as follows:

 

• Content created and produced at Harvard on or after December 1, 2019 and posted on a University Website will be captioned when posted.
• Content created and produced at Harvard prior to December 1, 2019 and posted on a University Website will be captioned upon request within five business days. 

 

Content on a “University Website” means any content on a public-facing website or web‐based application within a Harvard-controlled domain used to conduct University Business by Harvard faculty and staff. The term “University Website” includes websites operated by all of Harvard’s Schools and Academic Departments, News Organizations, Administrative Offices, Museums and Libraries, Academic Centers, Initiatives, and Programs. “University Business” includes activities carried out under the auspices of Harvard University but does not include activities organized or conducted by students or student organizations.

 

The following content will also be captioned when posted (after December 1, 2019) or upon request (if posted before that time):

 

• Content created and produced at Harvard by a Department Sponsored Student Organization, as defined in the Harvard College Handbook for Students, and posted on any public-facing website within a Harvard-controlled domain.
• Content posted as part of a Massive Open Online Course.
• Content created and produced at Harvard and on the official YouTube channel and, if any, the official Vimeo or SoundCloud channel for certain Harvard schools, museums,  libraries, and other units.

Harvard will also provide live captioning for University-wide events. 

The settlement also requires Harvard to report to NAD on its compliance with these terms and establishes a process by which members of the public can request that content be captioned.   

RELEASE OF CLAIMS

The Settlement resolves and releases all claims for injunctive, declaratory, or other non-monetary relief and attorneys’ fees and costs that were brought or could have been brought against Harvard relating to the lack of captioning or accurate captioning of free online audio or video content for the general public that is produced, created, hosted, linked to, or embedded by Harvard. 

REASONABLE ATTORNEYS’ FEES, COSTS AND EXPENSES

The settlement class is represented by the Civil Rights Education and Enforcement Center, the Disability Law Center, the Disability Rights Education and Defense Fund, the National Association of the Deaf, and the law firm of Cohen Milstein Sellers & Toll PLLC (“Class Counsel”). Harvard has agreed not to oppose Class Counsel’s request for an award of their reasonable attorneys’ fees, expenses, and costs in the amount of $1,575,000.  This amount is subject to the approval by the Court. 

FAIRNESS OF SETTLEMENT

The Class Representatives and Class Counsel have concluded that the terms and conditions of the proposed Settlement are fair, reasonable, adequate, and in the best interests of the Settlement Class. In reaching this conclusion, the Class Representatives and Class Counsel have considered the benefits of the settlement, the possible outcomes of continued litigation of these issues, the expense and length of continued litigation, and actual and possible appeals.

THE COURT’S FINAL APPROVAL/FAIRNESS HEARING

The Court has preliminarily approved the Settlement, and has scheduled a hearing for February 25, 2020 at 11:00 a.m. in the Hampshire Courtroom, 300 State Street, Springfield, Massachusetts 01105 to decide whether the proposed Settlement is fair, reasonable, and adequate, and should be finally approved. Although you are not required to attend, as a Settlement Class Member, you have the right to attend and be heard at this hearing, as specified in the next section below. At the hearing, the Court will consider any objections to the Settlement.  Judge Robertson will listen to people who have asked to speak at the hearing. After the hearing, the Court will decide whether to approve the Settlement. The Court will also consider the agreed upon amount to award Class Counsel as reasonable attorneys’ fees, costs and litigation expenses. We do not know how long this decision will take.

 

If the Court approves the Settlement, all Class members will be bound by the provisions of the Settlement with respect to claims against Harvard for injunctive relief and attorneys’ fees and relating to captioning of online content.

OBJECTIONS TO THE SETTLEMENT

If you wish to object to the Settlement or to speak at the hearing, you must send any objection and/or notice of your intent to appear at the hearing to the Court in writing on or before February 10, 2020, and include the case number (Civil Action No. 3:15-cv-30023), to the following address:  Clerk of the Court, US Courthouse, 300 State Street, Springfield, Massachusetts 01105. 

 

You may also object by filling out this form:  https://public.mad.uscourts.gov/FairnessHearing.html

 

Please note that the Court can only approve or deny the Settlement.  The Court cannot change the Settlement’s terms.

 

All objections must be submitted or postmarked on or before February 10, 2020.

 

Any Class Member who does not object at or before the Final Approval Hearing will be deemed to have approved the Settlement and to have waived such objections and shall not be able to make any objections (by appeal or otherwise) to the Settlement.

IF YOU DO NOT OPPOSE THIS SETTLEMENT, YOU NEED NOT
APPEAR OR FILE ANYTHING IN WRITING.

FURTHER INFORMATION

The terms of the Settlement are only summarized in this notice. For the precise and full terms and conditions of the Settlement, please see the proposed Consent Decree available at www.harvardcaptioningsettlement.com/consentdecree, by accessing the Court docket on this case through the Court’s Public Access to Electronic Records (PACER) system at https://www.pacer.gov, or by visiting the office of the Clerk of the Court for the United States District Court for the District of Massachusetts, 300 State Street, Springfield, Massachusetts 01105, between 8:30 a.m. and 4:30 p.m., Monday through Friday, excluding Court holidays.

 

You can also obtain more detailed information about the Settlement or a copy of the Settlement Agreement by calling 240-468-7109 (videophone) or 800-308-1878 (voice), by emailing harvardsettlement@creeclaw.org, or by contacting Class Counsel by mail at any of the following addresses:

 

Thomas P. Murphy Disability Law Center, Inc. 32 Industrial Drive East Northampton, MA 01060	Amy F. Robertson Civil Rights Education and Enforcement Center 1245 E. Colfax Ave., Suite 400 Denver, CO  80218
Joseph M. Sellers Shaylyn Cochran Cohen Milstein Sellers & Toll PLLC 1100 New York Ave NW, Fifth Floor Washington DC 20005	Arlene Mayerson Namita Gupta Disability Rights Education And Defense Fund, Inc. 3075 Adeline Street Suite 210 Berkeley, CA 94703
Howard Rosenblum The National Association of The Deaf Law and Advocacy Center 8630 Fenton Street, Suite 820 Silver Spring, MD 20910

 

Please do not direct questions to the District Court.  To obtain copies of this Notice or the Consent Decree in alternative accessible formats, please contact Class Counsel listed above.